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How to Set Up Documents, Contracts, and Collect Payments in GoHighLevel

Team GoHighLevelSupport.ioOctober 22, 202510 min read
How to Set Up Documents, Contracts, and Collect Payments in GoHighLevel
Managing contracts and payments used to require multiple tools — one for e-signature, another for invoices, and a third for automation. With GoHighLevel, you can handle all of that in one platform. From digital agreements to one-click payment collection, everything can be automated within your sales workflow. In this guide, we’ll walk you through how to **create, send, and automate documents and contracts while collecting payments** step by step.

1. Prerequisites: Connect Stripe for Payments

Before you can collect payments through contracts, connect your Stripe account:
  1. Go to Payments → Integrations → Connect Stripe.
  2. Log in with your Stripe account or create a new one.
  3. Once connected, GoHighLevel will show “Connected” status under Integrations.
Now you can accept credit card payments, subscriptions, or one-time invoices directly from documents or funnels.

2. Creating a Document Template

Go to Payments → Documents → + Create Document. You can start from a blank contract or choose from built-in templates like:
  • Service Agreement
  • Coaching Contract
  • Proposal with Payment
  • Non-Disclosure Agreement
Enter your contract title and description, then proceed to customize the content.

3. Customizing the Contract Body

The GoHighLevel document editor allows you to insert text, images, and dynamic fields. You can personalize your contract using merge fields such as:
  • {{contact.first_name}}
  • {{contact.company_name}}
  • {{invoice.amount}}
These automatically populate based on your client’s record. Example: “This agreement is between {{contact.first_name}} and {{company.name}} for the service amount of {{invoice.amount}}.”

4. Adding Signature Fields

To collect signatures:
  1. Click “Add Field” → Signature.
  2. Drag and drop it where you want the client to sign.
  3. Optionally, add multiple signers (e.g., Client + Company Rep).
Each signer will receive a unique secure link to sign electronically — no third-party e-sign tools needed.

5. Linking Payments to the Contract

You can attach a payment directly to a document:
  1. In the document builder, click “Add Payment Section.”
  2. Choose your existing Stripe product or create a new one.
  3. Select payment type:
    • One-time payment
    • Subscription plan (recurring)
  4. Set the price and click Save.
The client will be able to **sign and pay in one flow**, making onboarding instant.

6. Sending the Contract to Clients

Once ready, click “Send” and choose how to deliver:
  • Via email directly from GoHighLevel
  • Via SMS (if phone number is available)
  • Via automation (in a workflow)
Each recipient gets a unique link to view, sign, and pay. You’ll receive real-time updates once it’s viewed or signed.

7. Automating the Contract Workflow

You can automate contract sending using GoHighLevel Workflows. Example automation:
  1. Trigger: Opportunity Stage Changed → “Proposal Sent”
  2. Action: Send Document “Service Agreement”
  3. Action: Notify Sales Rep via Email
  4. Action: Wait for Document Signed → Move to “Onboarding” stage
This eliminates manual follow-ups and ensures every deal progresses automatically.

8. Tracking Signatures and Payments

You can monitor all activity under Payments → Documents or Payments → Transactions. Columns show:
  • Document name
  • Status: Sent, Viewed, Signed, or Completed
  • Payment status: Paid or Pending
  • Signer’s name and timestamp
Each signed document is stored securely for compliance and can be downloaded anytime as a PDF.

9. Embedding Contracts into Funnels or Portals

You can embed contracts for self-service signing:
  1. Go to your funnel page in Sites → Funnels.
  2. Add a button that links to your contract URL.
  3. Or embed a document iframe directly on the page.
Perfect for onboarding portals, course access pages, or partner agreements.

10. Best Practices for Contracts and Payments

- Always include both **signature and payment** on one page to reduce drop-offs. - Add your refund policy or terms below the payment button. - Use automations to send reminders for unsigned contracts. - Send confirmation emails once payment is received. - Keep your branding consistent on documents and emails for trust.

Conclusion

With GoHighLevel, contracts, signatures, and payments can finally live in one streamlined workflow. You can close deals faster, reduce manual paperwork, and automate onboarding from start to finish. If you’d like our team to help set up your **contract templates, Stripe connection, or document workflows**, book a setup session today and we’ll configure everything for your agency or business.

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